Mobility Central has taken care of our family's needs for over a decade. And I highly recommend you do too! The staff are experts in their field and diligently work hard to find the right solutions for price point you can afford. They absolutely put customer satisfaction #1.
On June 23 I picked up my husband wheel chair. They tried to fix it but we knew it couldn't be fixed. We were told if it didn't hold up they would let the insurance company know so he could get a new one. It broke with him in the chair when we called back no one would help. We asked for the manager the guy said he didn't know how to get in touch with them he didn't have a number.we had to go and buy a wheel chair what's the purpose of insurance and we had to pay for the wheels on the chair that they couldn't fix.I also have proof where the lady signed and made copies.Its August now and we still haven't heard from anybody.
We bought a Pride Mobility scooter from Mobility Central. EVERYONE was so helpful, kind, took plenty of time to explain all the differences. It was a very pleasant experience. They sell everything to make life easier at home! Better quality than Amazon! Transfer benches for bath, grip bars for showers, Graspers, positioning wedges Even compression socks! I wish I had known about Mobility Central when I was Initially injured! Life would have been SO MUCH EASIER on me & my family! We were helped by Laurie & Ben. They explained all the scooter types, & helped me find the one suited best for my needs. That kind of customer service is hard to find these days.
I had a fantastic experience at Mobility Central. I purchased a Revo 2.0 four wheeled scooter and a lift. The employees were so kind, friendly and more importantly, approachable. They went above and beyond to accommodate my needs! They installed my new lift and took phone calls when I had questions. The technicians were equally as accommodating as the people in the show room. I highly recommend Mobility Central to anyone who has mobility issues.
Poor service. Had to call and email multiple times for updates on my child's wheelchair parts. After waiting three months, somehow when I called the had the item in one week? They delivered his wheelchair lapbelt to replace one that started losing stitches within the first month. They took the replacement to the school. My child came home on the bus with a lapbelt that had a label stating " not approved for transport". Clearly they just grabbed something lying around at the office and put it on his chair. This was the last incident of multiple service issues. I don't have medicaid. I pay everything for my son. Several years ago they had the best service. Now it's just terrible communication and poor quality service.
9 months ago
Preguntas frecuentes Mobility Central
Como es Mobility Central calificado?
Mobility Central has a 3.9 calificaciones con 30 Reseñas.
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Mobility Central has taken care of our family's needs for over a decade. And I highly recommend you do too! The staff are experts in their field and diligently work hard to find the right solutions for price point you can afford. They absolutely put customer satisfaction #1.
a month ago0
On June 23 I picked up my husband wheel chair. They tried to fix it but we knew it couldn't be fixed. We were told if it didn't hold up they would let the insurance company know so he could get a new one. It broke with him in the chair when we called back no one would help. We asked for the manager the guy said he didn't know how to get in touch with them he didn't have a number.we had to go and buy a wheel chair what's the purpose of insurance and we had to pay for the wheels on the chair that they couldn't fix.I also have proof where the lady signed and made copies.Its August now and we still haven't heard from anybody.
4 months ago0
We bought a Pride Mobility scooter from Mobility Central. EVERYONE was so helpful, kind, took plenty of time to explain all the differences. It was a very pleasant experience. They sell everything to make life easier at home! Better quality than Amazon! Transfer benches for bath, grip bars for showers, Graspers, positioning wedges Even compression socks! I wish I had known about Mobility Central when I was Initially injured! Life would have been SO MUCH EASIER on me & my family! We were helped by Laurie & Ben. They explained all the scooter types, & helped me find the one suited best for my needs. That kind of customer service is hard to find these days.
8 months ago0
I had a fantastic experience at Mobility Central. I purchased a Revo 2.0 four wheeled scooter and a lift. The employees were so kind, friendly and more importantly, approachable. They went above and beyond to accommodate my needs! They installed my new lift and took phone calls when I had questions. The technicians were equally as accommodating as the people in the show room. I highly recommend Mobility Central to anyone who has mobility issues.
a year ago0
Poor service. Had to call and email multiple times for updates on my child's wheelchair parts. After waiting three months, somehow when I called the had the item in one week? They delivered his wheelchair lapbelt to replace one that started losing stitches within the first month. They took the replacement to the school. My child came home on the bus with a lapbelt that had a label stating " not approved for transport". Clearly they just grabbed something lying around at the office and put it on his chair. This was the last incident of multiple service issues. I don't have medicaid. I pay everything for my son. Several years ago they had the best service. Now it's just terrible communication and poor quality service.
9 months ago